{"id":64,"date":"2023-04-06T08:40:12","date_gmt":"2023-04-06T08:40:12","guid":{"rendered":"https:\/\/support.kialo.dev\/hc\/about-teams\/"},"modified":"2023-04-29T04:45:56","modified_gmt":"2023-04-29T04:45:56","password":"","slug":"about-teams","status":"publish","type":"docs","link":"https:\/\/support.kialo.com\/en\/hc\/about-teams\/","title":{"rendered":"About Teams"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Teams allow you to coordinate a group of people &ndash; a group of friends, a reading club, subscribers to your content, and so on. Using teams, you can invite a large group of users to a discussion in one go, as well as manage their <\/span><a href=\"https:\/\/support.kialo.com\/en\/hc\/participant-roles-and-permissions\/\" data-type=\"docs\" data-id=\"97\" referrerpolicy=\"unsafe-url\"><span style=\"font-weight: 400;\">Participant Roles<\/span><\/a> <span style=\"font-weight: 400;\">easily. You can view which teams you&rsquo;re currently in by navigating to the <\/span><a rel=\"noopener\" href=\"https:\/\/www.kialo.com\/my\/teams\" target=\"_self\" referrerpolicy=\"unsafe-url\">Teams section<\/a><span style=\"font-weight: 400;\"> of the <\/span><a rel=\"noopener\" href=\"https:\/\/www.kialo.com\/my\" target=\"_self\" referrerpolicy=\"unsafe-url\">My Kialo page<\/a><span style=\"font-weight: 400;\">.<\/span><\/p><h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">How to Create a Team<\/span><\/h2><p><span style=\"font-weight: 400;\">To create a new Team: <\/span><\/p><ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Open the <\/span><a href=\"https:\/\/www.kialo.com\/my\" target=\"_blank\" rel=\"noopener\" referrerpolicy=\"unsafe-url\">My Kialo page<\/a><span style=\"font-weight: 400;\"> and navigate to the <\/span><a href=\"https:\/\/www.kialo.com\/my\/teams\" target=\"_blank\" rel=\"noopener\" referrerpolicy=\"unsafe-url\">Teams<\/a> <span style=\"font-weight: 400;\">section. <\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click on the <strong>+ New Team<\/strong> button.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Enter a name for your new team.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Once finished, click <strong>Create<\/strong>.<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400;\">If you wish to delete a team, see the below section.<\/span><\/p><h3 class=\"wp-block-heading\" id=\"h_1a9a4272-e4df-4a10-a57f-cbd7b72b6e10\"><span style=\"font-weight: 400;\">Adjusting Team Settings<\/span><\/h3><p class=\"has-background\" style=\"background-color:#e9f1fb\"><strong>Note:<\/strong> You must be a team Owner or Admin to edit the options outlined in this section.<\/p><p><span style=\"font-weight: 400;\">To adjust the settings for a team: <\/span><\/p><ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Open the <\/span><a href=\"https:\/\/www.kialo.com\/my\" target=\"_self\" rel=\"undefined noopener\" referrerpolicy=\"unsafe-url\">My Kialo page<\/a><span style=\"font-weight: 400;\"> and navigate to the <\/span><a href=\"https:\/\/www.kialo.com\/my\/teams\" target=\"_self\" rel=\"undefined noopener\" referrerpolicy=\"unsafe-url\">Teams<\/a> <span style=\"font-weight: 400;\">section. <\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Select your team<\/strong> you wish to adjust the settings for.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click <strong>Settings<\/strong> to open the Team Settings page.<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400;\">The following options are available to edit:<\/span><\/p><p><strong>Avatar Image<\/strong><span style=\"font-weight: 400;\">: you may change the team avatar, in the same way you would change your avatar.<br><\/span><strong>Team Name<\/strong><span style=\"font-weight: 400;\">: set a team display name, separate to the team handle.<br><\/span><strong>Team Handle<\/strong><span style=\"font-weight: 400;\">: edit the team handle, which will appear as the team URL link. Note this cannot contain spaces.<br><\/span><strong>Description<\/strong><span style=\"font-weight: 400;\">: optionally, enter a team description here. You may find it useful to include organizational information here if you manage multiple Teams.<br><\/span><strong>URL<\/strong><span style=\"font-weight: 400;\">: optionally, if your team has a website, you can link it here.<\/span><\/p><p><span style=\"font-weight: 400;\">If &lsquo;Only team administrators can invite this team to discussions&rsquo; is checked, only Admins in the team will be able to invite all users to discussions using the team name. It is recommended to enable this feature if your team contains users you don&rsquo;t know or trust, in order to restrict them from accidentally (or intentionally) inviting the team to undesired discussions (if you have other users in the team who will be inviting the group to discussions, you should adjust their Team role to Admin).<\/span><\/p><p><span style=\"font-weight: 400;\">The &lsquo;Delete Team&rsquo; button will (unsurprisingly) delete the team.<\/span><\/p><p><span style=\"font-weight: 400;\">Finally, the &lsquo;Team Portal Page&rsquo; section allows you to change the cover image which is displayed on the team page.<\/span><\/p><p><span style=\"font-weight: 400;\">Once you have finished adjusting the team settings, click <strong>Save<\/strong>.<\/span><\/p><h3 class=\"wp-block-heading\" id=\"h_572898cf-de23-4584-a843-dbb6bb1c4d88\"><span style=\"font-weight: 400;\">Managing Team Members<\/span><\/h3><p class=\"has-background\" style=\"background-color:#e9f1fb\"><strong>Note:<\/strong> You must be a team Owner or Admin to edit the options outlined in this section.<\/p><p><span style=\"font-weight: 400;\">To manage the members in a team: <\/span><\/p><ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Open the <\/span><a href=\"https:\/\/www.kialo-edu.com\/my\" referrerpolicy=\"unsafe-url\"><span style=\"font-weight: 400;\">My Kialo page<\/span><\/a><span style=\"font-weight: 400;\"> and navigate to the <\/span><a href=\"https:\/\/www.kialo-edu.com\/my\/teams\" referrerpolicy=\"unsafe-url\"><span style=\"font-weight: 400;\">Teams<\/span><\/a> <span style=\"font-weight: 400;\">section. <\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Select the Team you wish to manage members in. <\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Click the <strong># Members<\/strong> link located to the right of the team name.<\/span><\/li>\n<\/ol><h4 class=\"wp-block-heading\" id=\"h_f799e90d-3126-477c-8994-cf161e5c45b8\"><strong>Managing Team Member Roles<\/strong><\/h4><p><span style=\"font-weight: 400;\">In teams, there are three permission levels: Owner, Admin, and Member. These roles within a team control what permissions members have in regard to the <em>team itself<\/em>. Owners and Admins in a team are able to manage team members (adding\/removing members and adjusting team roles), as well as adjust <\/span><a rel=\"noopener\" href=\"#h_1a9a4272-e4df-4a10-a57f-cbd7b72b6e10\" target=\"_self\">Team Settings<\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p class=\"has-background\" style=\"background-color:#e9f1fb\"><strong>Recap:<\/strong> Team member permissions are different from the roles teams are granted in individual discussions. In a discussion, teams can be given any participant role, and the role given in a discussion to a team will be applied to all of its members.<\/p><p><span style=\"font-weight: 400;\">To adjust a team member&rsquo;s role: <\/span><\/p><ol class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">In the Team Members page, navigate to the bottom section to find a list of all current members. <\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Find the user whose role you wish to adjust, click on the drop-down menu to the right of their username, and select the new intended role.<\/span><\/li>\n<\/ol><h4 class=\"wp-block-heading\" id=\"h_b57eeb3b-559b-4648-bb44-7104daa0bd08\"><strong>Adding Users to a Team<\/strong><\/h4><p><span style=\"font-weight: 400;\">In the Team Members page, you can add users to the team either by generating a Team Invite Link or directly inviting them.<\/span><\/p><p><strong>Team Invite Link<\/strong><span style=\"font-weight: 400;\">: all users who follow the link will join the team as a Member. To enable the link, click <strong>Enable<\/strong> in the Team Invite Link section, and the generated Team Invite link will appear. To disable the link, click <strong>Disable<\/strong>. You can generate a new Team Invite Link (which will invalidate the previous one) by disabling and re-enabling it.<\/span><\/p><p class=\"has-background\" style=\"background-color:#e9f1fb\"><strong>Note:<\/strong> If a user has <a href=\"https:\/\/support.kialo.com\/en\/hc\/turning-off-email-invites\/\" data-type=\"docs\" data-id=\"67\" referrerpolicy=\"unsafe-url\">disabled email invites<\/a>, they will not be able to successfully follow a Team Invite Link.<\/p><p><strong>Invite to team<\/strong><span style=\"font-weight: 400;\">: enter any usernames or email addresses (if the user has <\/span><a href=\"https:\/\/support.kialo.com\/en\/hc\/turning-off-email-invites\/\" data-type=\"docs\" data-id=\"67\" referrerpolicy=\"unsafe-url\"><span style=\"font-weight: 400;\">email invites<\/span><\/a><span style=\"font-weight: 400;\"> enabled) to directly invite to the team. If inviting multiple users, you should separate their names or email addresses with a space. In the &lsquo;Role&rsquo; menu, specify whether to invite the user as an Admin or Member. In the &lsquo;Message&rsquo; section, you can optionally add a message to include with your invite. Once you are ready to send the invitation, click <strong>Invite<\/strong>.<\/span><\/p><p><span style=\"font-weight: 400;\">Invited users will receive a notification that they have been added to a Team on their My Kialo page.<\/span><\/p><h4 class=\"wp-block-heading\" id=\"h_92e5565c-5dba-415a-b6eb-fda958517e9f\"><strong>Removing Users from a Team<\/strong><\/h4><p><span style=\"font-weight: 400;\">In the Team members page, navigate to the bottom section to find a list of all current Team members. Find the user you wish to remove from the Team, click on the drop-down menu to the right of their username, and select <strong>Remove<\/strong>. Owners may not be removed from a Team.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Teams allow you to coordinate a group of people &ndash; a group of friends, a reading club, subscribers to your content, and so on. Using teams, you can invite a large group of users to a discussion in one go, as well as manage their Participant Roles easily. You can view which teams you&rsquo;re currently [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wds_primary_doc_category":0,"wds_primary_doc_tag":0,"footnotes":""},"doc_category":[20],"doc_tag":[],"class_list":["post-64","docs","type-docs","status-publish","hentry","doc_category-teams"],"acf":{"zendesk_id":"115000720792","zendesk_url":"https:\/\/support.kialo.com\/hc\/en-us\/articles\/115000720792"},"year_month":"2026-04","word_count":859,"total_views":"488","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"mk","author_nicename":"mk","author_url":"https:\/\/support.kialo.com\/en\/author\/mk\/"},"doc_category_info":[{"term_name":"Teams","term_url":"https:\/\/support.kialo.com\/en\/hc\/sections\/teams\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/docs\/64","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":0,"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/docs\/64\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/media?parent=64"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/doc_category?post=64"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.kialo.com\/en\/wp-json\/wp\/v2\/doc_tag?post=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}